Clothing you can trust, from a store that knows Palwal.

Dinesh Enterprises ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit our website, contact us, or place an order, and how we use it. By using our website or services, you agree to the practices described here.

• Name, mobile number, email address and delivery address when you place an order or contact us.
• Order details, such as items purchased and order value.
• Basic browsing information, such as pages visited, used to improve our website.
• Payment details are processed by our payment partners; we do not store your card or UPI credentials on our own systems.

• To process, pack and deliver your order.
• To contact you about your order, via call, SMS, WhatsApp or email.
• To respond to questions and provide customer support.
• To improve our products, service and website experience.
• To meet legal or regulatory requirements where applicable.

We do not sell your personal information to third parties. Your details may be shared with:

• Delivery and courier partners, to fulfil and deliver your order.
• Payment gateway providers, to process payments securely.
• Government or legal authorities, where required by law.

We take reasonable steps to keep your information secure and limit access to those who need it to process your order or respond to your queries. No online system is completely risk-free, but we work to protect your data against unauthorised access, loss, or misuse.

Our website may use basic cookies to remember preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as expected.

You can request a copy of the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your data, subject to any legal requirement to retain it. To make a request, write to us at the email address below.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.

Last updated: September 2026

By accessing this website or placing an order with Dinesh Enterprises, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

• All orders are subject to availability of stock.
• We reserve the right to cancel or refuse an order in case of pricing errors, stock unavailability, or suspected fraudulent activity.
• Product colours and textures may vary slightly from images due to screen and lighting differences.
• Order confirmation will be sent via SMS, WhatsApp or email once your order is placed.

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Prices may change without prior notice, but any change will not affect an order already confirmed.
• Payment must be completed at the time of ordering, unless Cash on Delivery is explicitly offered for that order.

You agree to use this website only for lawful purposes. You must not:

• Copy, reproduce or redistribute our content without permission.
• Attempt to disrupt or interfere with the website's functioning.
• Use the website to transmit harmful or unlawful material.

All content on this website, including text, images, and logos, belongs to Dinesh Enterprises unless otherwise stated, and may not be used without our written permission.

Dinesh Enterprises is not liable for delays or issues caused by courier partners, natural events, technical failures, or other circumstances beyond our reasonable control. Our liability for any claim is limited to the value of the order in question.

These terms are governed by the laws of India. Any disputes arising from the use of this website or our services will be subject to the jurisdiction of the courts in Palwal, Haryana.

Last updated: September 2026

• Return requests must be raised within 7 days of delivery.
• The item must be unused, unwashed, and in its original condition with tags and packaging intact.
• Innerwear and any item explicitly marked "non-returnable" at the time of purchase cannot be returned.
• Items purchased during clearance or special sale may have different return terms, mentioned at the time of sale.

Message us on WhatsApp at +91 90501 48960 or email shabajkhan05477@gmail.com with your order number, the item you want to return, and the reason. We'll guide you through the next steps, including pickup or drop-off arrangements.

• Once the returned item reaches us and passes a quality check, we begin processing your refund.
• Refunds are typically completed within 5–7 business days of the item being received.
• Refunds are credited to the original payment method, or issued as store credit if you prefer.
• Shipping charges paid at the time of the original order, if any, are non-refundable.

If you'd like a different size or colour instead of a refund, let us know when you raise your return request. Exchanges are subject to availability of the requested item.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with clear photos of the item and packaging. We will arrange a replacement or a full refund, including any shipping cost, at no extra charge to you.

• Innerwear and undergarments, for hygiene reasons.
• Items marked "final sale" or "non-returnable" on the product page.
• Products showing signs of use, alteration, or damage caused after delivery.

Last updated: September 2026

Orders are processed and dispatched within 1–3 business days of confirmation. Orders placed on Sundays or public holidays are processed the next business day.

• Within Palwal and nearby areas: 2–4 business days.
• Rest of Haryana / NCR: 3–6 business days.
• Rest of India: 5–9 business days.

These are estimates. Actual delivery time may vary due to courier delays, weather conditions, local restrictions, or remote delivery locations.

Shipping charges, where applicable, are calculated based on delivery location and order value, and are shown at checkout before you confirm your order. We may offer free shipping above a certain order value from time to time.

Once your order is dispatched, tracking details will be shared with you via SMS, WhatsApp or email. You can also message us directly for a status update on your order.

Our courier partners typically make up to two delivery attempts. Please keep your phone reachable around the expected delivery window so the courier can coordinate with you if needed.

If an order is returned to us due to an incorrect address, refused delivery, or non-availability at the delivery location, we will contact you to arrange re-shipping. Additional shipping charges may apply for re-delivery.

We currently deliver across most locations in India through our courier partners. In rare cases, if a pin code is not serviceable, we will inform you before dispatch and offer a refund for that order.

Last updated: September 2026